Customer Service
It’s a service that is provided to customers before, during and after purchasing goods and services. Excellent customer service helps customers to meet their needs and expectations. As DISC Professional Training Center, our aim is help you to increase customer satisfaction and minimize conflicts with customers.
Objectives
At the end of this course, you will be able to identify your customers’ needs, recognize how an attitude affects customer service, and use outstanding customer service to generate return business. Furthermore, you will be able to deal with difficult customers and situations.