Customer Service
Customer Service is a service that is provided to customers before, during and after purchasing goods and services. This course aims to help you increase customer satisfaction and minimize conflicts with customers.Details
Handling Difficult Customers
This course can help you develop skills to adapt to the challenges difficult customers pose and extend these skills to handle difficult people and situations throughout your daily life.Details
Communication Strategies
For the better part of every day, we are communicating to and with others. This training course will help participants understand the different methods of communication and how to make the most of each of them.Details
Emotional Intelligence
Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace.Details